Recently, the pre-sale activities of major e-commerce platforms are in full swing, and express delivery companies are also preparing for the double 11. Recently, however, there have been reports on social media that express delivery has been stranded due to a strike by couriers. A number of consumers also told Zhongxin Jingwei that they often encounter the situation of delayed receipt of packages recently. Some consumers are worried that the double eleven logistics peak has not yet arrived, so it appears. Can the double eleven still have a pleasant online shopping experience? Recently, the word “express strike” has become a hot topic in microblogs. As of the 23rd, 12000 netizens participated in the discussion of the topic, and more than 10 million people read the topic, according to microblog data. < / P > < p > some netizens said that their two express delivery companies had not updated the logistics information for many days, and Taobao app showed a logistics abnormal reminder. It was said that the couriers were on strike. The netizen then sent an update saying that he made a customer service call, and the other party said there was no strike, but the logistics speed was slow, and it took 4 days for express loading. Recently, Ms. Luo, who lives in Xicheng District of Beijing, told China Singapore Jingwei that her express had been stranded in express outlets for many days and had no one to deliver them. She also heard about the news of a collective strike by couriers. Another consumer, Mr. Wang, who lives in Xi’an, told Zhongxin Jingwei that express delivery has been often delayed recently. Some parcels have been in circulation for five or six days, but there is no courier to deliver and no one answers the phone calls from the outlets. < / P > < p > in mid September, some netizens said on the Internet that the outlets of Zhongtong express in Yanqing were abnormal and the express delivery was delayed. According to the official micro signal of Beijing Yanqing, some express delivery delays in Yanqing District were caused by business disputes between the person in charge of Zhongtong express Yanqing station and Beijing Zhongtong logistics branch, and the person in charge of the station planned to no longer carry out business activities, resulting in the delay of some express delivery. In view of the problem of no delivery of inventory express, Beijing Zhongtong logistics branch has communicated with Yunda, Shentong and Baishi express Yanqing station, and the above-mentioned express companies will carry out the distribution work. The relevant person in charge of Zhongtong express said that in view of the damage and loss caused by the express delay, Zhongtong headquarters will arrange compensation processing. At present, Yanqing Zhongtong is improving the delivery capacity of express delivery through multiple channels to ensure the stable operation of follow-up express delivery. < / P > < p > for the rumors of the collective strike of couriers, Yuantong Express sent an article on the social platform, saying that at present, Yuantong network is stable as a whole, and there is no network strike and other problems. Yunda’s staff told Zhongxin Jingwei that they had not heard of a collective strike by couriers. However, such news is available every year. Recently, the company is actively preparing to cope with the logistics peak of the double 11. China new Jingwei reporters called Zhongtong express and Shentong express successively as consumers. The staff of the other side said that they had not received any notice related to the strike. < / P > < p > according to the micro signal information of the State Post Office, on the 20th, the State Post Office held a teleconference on the mobilization and deployment of service guarantee in the peak season of express business in 2020. The State Post Office stressed that all express delivery enterprises should strictly control the pace of collection and avoid the situation of network paralysis caused by pressure surge due to blind impulse. The postal administration departments in areas with large business volume should strengthen supervision and inspection, and guide enterprises to undertake upstream volume scientifically. < / P > < p > although the express companies refuted the rumors, behind the rumor of “courier strike”, some front-line couriers reported that due to the drop of delivery price and the decrease of their income, they had already begun to withdraw from the industry. < / P > < p > some couriers told Zhongxin Jingwei reporters that before the 618, double 11 and other e-commerce promotion activities, some couriers will choose to resign because of the huge pressure of delivery. Moreover, since this year, the delivery cost has been continuously reduced, and the basic salary is low. Only by increasing the number of delivery items can they get a satisfactory salary, but the work intensity is intense It’s also very big. < p > < p > logistics industry expert Yang Daqing told China Singapore Jingwei reporter that service is benefit driven. In recent two years, the price war in express industry has become more and more fierce. In addition, the rise of various commercial costs has resulted in the performance increase of express franchise outlets without increasing profits, and also caused the high mobility and high turnover rate of front-line network personnel. < / P > < p > the staff of Yunda said to Zhongxin Jingwei reporters that express companies generally adjust the distribution fees according to the market situation, and each region and branch is different, so as to balance the income of each branch. In addition, with the decline of express and delivery costs, terminal outlets and couriers will be affected. In addition, according to the surging news reports, Shentong express said that in view of the express service peak season, Shentong has introduced a variety of incentive mechanisms to reward the end-users and service quality, which will not only not adjust the relevant fee distribution mechanism, but also add a variety of incentive policies to stimulate all aspects of the service and further improve the revenue. In the above-mentioned meeting, the State Post Office stressed that it is necessary to put an end to the simple and crude “punishment instead of management”, guarantee the reasonable income level of the terminal, and ensure the stability of personnel and outlets; resolutely put an end to the price war and the problem of bill brushing, and put the “double 11” quality into practice. < / P > < p > in addition to the “heavy pressure” of couriers, all listed logistics enterprises are also troubled by the performance caused by the decline of single ticket income. Recently, various express companies have successively issued business briefs in September. Data show that the express single ticket revenue of logistics companies continued to decline, and the year-on-year decline was more than 20%. < / P > < p > data shows that in September this year, the growth rate of express service revenue of several express companies was lower than that of business completion, and even declined year-on-year. The increase of business completion can not completely offset the impact of the sharp drop in single ticket revenue. < p > < p > take Shentong express as an example. In September, Shentong express completed 860 million tickets, an increase of 18.58% over the same period of last year. However, the revenue of express service business decreased by 8.59% to 1.871 billion yuan, and the revenue of single ticket decreased by 22.7% to 2.18 yuan. < / P > < p > except that China express, which is listed in the United States and Hong Kong shares, has not disclosed data, and the single ticket income of “three links and one Da” is close to the 2 yuan mark, with a year-on-year decrease of more than 20%. < / P > < p > according to the real-time monitoring data of the post industry safety supervision information system of the State Post Office, on October 18, the number of express delivery in China exceeded 60 billion pieces, which was only 38 days before the number exceeded 50 billion pieces. In September, the business volume of national express service enterprises completed 8.09 billion pieces, an increase of 44.6% year-on-year, and the business income reached 82.43 billion yuan, with a year-on-year increase of 27%. Cao Yifeng, Logistics Analyst of Dongxing securities, said that the most fundamental elements of express delivery industry are higher failure and logistics stability, and lower damage rate. According to his analysis, judging from the trend of the express industry in the past two years, the sharp decline in the effective complaint rate of express delivery indicates that the express delivery enterprises have made great progress in logistics stability and cargo damage rate. After the obvious homogenization of the services provided, the price competition of the industry will be more intense. The data shows that the income level of Tongda Department headquarters is in the decline channel as a whole, and it is difficult to open the gap between enterprises, and the industry is in a more intense price competition. Privacy Policy