He left at 11 o’clock and arrived in the city center half an hour later. After strolling around the main restaurants, the “beep ~” tone began to come from Andrew’s mobile phone from time to time. Since becoming a rider on the Spanish takeout platform glovo in Romania, Andrew has opened up almost every day in this way. For him, he chose to join the takeout platform because he needed a transitional period to support himself after he lost his job, but he didn’t expect that he had been working for nearly two years. < / P > < p > “the main reason is that compared with other jobs, the delivery time is more flexible, and as long as you are diligent, the income is good.” < / P > < p > unlike in China, there are almost no breakfast shops in Romania, and the local people usually eat breakfast at home. Therefore, the delivery service of the major delivery platforms starts from lunch, and Andrew does not need to attend the daily morning meeting like the domestic takeaway riders. < / P > < p > according to Mike, who runs the glovo platform, glovo’s work calendar is open twice a week, allowing riders to choose their work hours in advance in the background. “On Mondays we open the weekend’s work calendar, and on Thursdays riders can choose from Monday to Friday.” < / P > < p > however, it is worth noting that although the choice of working hours seems to be in the hands of riders, the platform also has its own set of rules: the glovo platform has an “excellence scoring system” for riders, and riders with higher excellence scores will have priority in their work calendar. If a certain period of time is full, the rider behind can only choose other working hours. < p > < p > in this regard, Mike explained: the work calendar is mainly set to ensure that riders will be online at all times, and at the same time avoid the phenomenon of clustering in peak hours; while the “excellence” scoring system is mainly for the sake of fairness, to ensure that good riders have more opportunities, on the other hand, it can also have a certain incentive effect on other riders. As an “old man” with a “excellence” score of 82 (total score of 100), Andrew has a lot of freedom in his choice of working hours: 12:00-14:00 at noon peak, 18:00-22:00 at night, six hours a day and six days a week. < / P > < p > compared with glovo, tazz, a local delivery platform in Romania, has more flexible working hours. “You can go online at any time you want to work, and it’s the same with offline.” Joanna, a takeaway rider who has just joined tazz for the second week, is quite satisfied with this. She has not worked for many years and regards this new career as a “springboard” to escape from her family: “this job has a very free time, and I don’t have to face the complicated interpersonal relationships in the workplace, so I’m going out to breathe.” According to her, tazz’s pay standard for takeaway riders is also very simple – 10 Lei per order (local currency, about 16 yuan). During the ten days of her employment, she worked from 12:00 to 16:00 every day. In four hours, about five orders were delivered. One day it rained and another day she didn’t go out to work. < / P > < p > and glovo’s compensation standard is much more complicated. According to Mike, the wages paid by the platform to riders are mainly composed of basic wages, distribution distance and waiting time. However, under severe conditions such as rainy days and snowy days, this figure will rise by 15% – 20%. In addition, glovo has set up several different incentive funds to motivate better riders. < p > < p > according to Andrew’s calculation, on average, he can complete two delivery orders per hour, with revenue between 20-30 Lei (equivalent to about 33-50 yuan), and the maximum monthly income can reach 5000 Lei (equivalent to about 8400 yuan). At the same time, he also said that during the epidemic period, although the whole takeout industry had developed, as more and more people poured into the cavalry army, the orders and income in his hands were actually about 10% less than before. < / P > < p > “although the salary of the rider is not high, so far I am quite satisfied with the job. At least there are a few spare hours every morning and afternoon that are entirely your own.” < p > < p > different from domestic takeaway riders, when it comes to the biggest problem encountered in his work, Andrew said that he was not worried about delivery overtime or customer complaints, which was mainly caused by the differences in delivery and distribution systems between domestic and foreign delivery platforms. < / P > < p > according to him, the delivery time of food on the glovo platform is basically between half an hour and an hour, and the delivery distance is generally controlled within 7km. However, due to the distance between customers and the lack of takeaway riders in a certain business district and other special circumstances, it takes more than half an hour to ride 10 km to deliver meals. < / P > < p > in spite of this, overtime delivery is not common among local takeaway riders, which is mainly due to the fact that in most cases, the platform will only give each takeaway rider one order (no more than two orders in the peak period) in one delivery process. As long as there is no delay in the process of taking out meals, it is not a problem to complete the delivery on time. < / P > < p > in case of overtime due to slow dining out in the restaurant or special circumstances during delivery, the rider will immediately call the customer to apologize and explain the situation. The vast majority of customers will understand, and the platform will not blame the rider in the form of score reduction or fine. < / P > < p > on the contrary, according to Mike, the platform gives the rider a right to cancel the order or to wait if the dining time is more than 25 minutes. < p > < p > therefore, with the support of the above two systems, it is very rare for Andrew to run a red light or even go retrograde in order to rush for time during the delivery process. Andrew has never heard of any cases of injury or death caused by traffic accidents to his side’s takeaway riders. In addition, compared with China, the other reason for the lower accident probability of local takeaway riders is also related to their means of transportation. < / P > < p > although the takeaway riders on all major platforms have the choice of car, electric vehicle and bicycle, most people still choose bicycle as the distribution mode. Compared with the electric vehicles chosen by domestic and foreign riders, the speed limit of bicycles naturally plays a certain role in reducing the probability of traffic accidents. < / P > < p > and most cyclists choose bicycles because, compared with cars, bicycles do not need to consider the parking problem when picking up meals and delivery, and they are more comfortable in rush hours. In addition, economic and environmental protection are also one of its advantages. However, for Taha, a delivery rider from Morocco, owning his own electric car is one of his biggest aspirations since he joined the German takeout platform foodpanda for more than a year, if conditions permit. < / P > < p > “although the car is more advantageous in the process of food delivery and in bad weather, I can’t afford it at present. Besides, it has some inconveniences, so it is not the best choice. While bicycles are more convenient, they can be a big problem when it comes to long-distance distribution and rainy and snowy weather. ” Taha clearly remembers that on a hot noon two weeks ago, he received a challenging order – six beef soups + four steaks + three desserts, to be delivered to a customer six kilometers away. < / P > < p > “all the food and my take away bag weigh at least 10 kg. I had to put them in my backpack one by one. In order to avoid the soup from spraying out, I rode very carefully on the road, so I stayed upright and motionless in the hot sun for nearly half an hour.” Fortunately, Taha was comforted when he received 11 Lei of delivery fee + 10 Lei of tip due to the difficult delivery. Previously, he had encountered customers using two small packets of instant coffee or a pile of coins instead of tips. < / P > < p > “I turned down customers’ offers as gracefully and politely as possible, but their insistence made me even more embarrassed. Can you imagine the depression that two packets of instant coffee and a pile of steel hoppers jingled in my pocket all day long?” In fact, Taha doesn’t really care about the tip, but he can tell it in a joking tone. However, all the difficulties brought about by bicycle distribution, in his opinion, are an urgent problem to be overcome. In his eyes, all this can be solved by an electric car. < / P > < p > “I’ve saved enough money, and I’ve got an electric car on the second-hand platform. I can buy it back between work tomorrow.” At the time of parting, Taha pointed to his sky blue slightly worn-out women’s bicycle and said excitedly to the author. < / P > < p > although the domestic takeout industry started late, it has a high starting point – thanks to the development of mobile Internet, it has directly bypassed the traditional delivery mode dominated by telephone ordering, and entered the third-party online platform connecting businesses and riders. Meituan takeout and hungry moo have won the top two places in the world’s top ten takeout platforms. < p > < p > according to statista data, it is estimated that by the end of 2020, Gmv in China’s takeout industry will reach 51.5 billion US dollars, and the number of users will exceed 400 million; while the Gmv of the whole European takeout industry will reach 20.9 billion US dollars and the number of users will reach 177 million, of which, the Gmv of Romanian takeout industry will reach 9.8 million US dollars and the number of users will reach 3 million. < / P > < p > from the above data, we can see that there is a big gap between Romania and China in the size of takeout market, which is not only related to the population base, population density, food culture and other factors, but also has a great relationship with the technical changes of the industry and the development of the takeout platform, and this difference directly leads to the survival status of takeout riders in the two countries It’s a huge difference from the pain point of the industry. < / P > < p > China’s huge population base and population density as well as rich food culture determine the prosperity of takeout industry. The huge order volume leads to the daily average order receiving quantity of domestic takeout riders, which is 4-5 times higher than that of Romanian takeout riders. However, with the increasing requirements of domestic takeout platforms on the average delivery time of riders (from 38 minutes in 2016 to 28 minutes today), the average delivery time of domestic takeout riders is quite high Due to the severe punishment (Overtime fine, poor evaluation fine, etc.), it is more and more difficult for domestic and foreign riders to survive in the space compressed by the two, and their behaviors such as running the red light and retrograde are inevitable. < p > < p > according to the recent statements made by meituan and meituan, both parties have no intention of slowing down their continuous progress in delivery efficiency. At most, they are willing to set up a buffer zone for riders. They give takeaway riders 5 minutes and 8 minutes of flexible time respectively. For overtime and bad comments, they are no longer “one size fits all”, but a “verification” link is added. < / P > < p > but