Google announced the status update of duplex dialogue AI today, which shows that since the global health crisis, the company has updated more than 3 million enterprise information for this technology service. It is learned that Google’s business assistant can help users to complete a lot of tasks, such as the appointment of Google’s business assistant, and the completion of natural tasks. < / P > < p > Google first announced duplex technology at the I / O Developers Conference in 2018, and extended its duplex service to eight market regions earlier this year, with more than one million bookings completed so far. < / P > < p > since the global health crisis, it has updated business information including pharmacies, restaurants and grocery stores more than 3 million times, and has more than 20 billion views in map and search services. < / P > < p > the company also pointed out that it started to provide automatic updating of merchant information based on map and search services for duplex users in the United States last year, thus avoiding the trouble of requiring merchants to manually update their store opening hours and whether to provide takeaway information. < / P > < p > last year, Google also introduced duplex into the web to help users Book movie tickets and online car Hailing services. In addition, in an update announced today, the company said it would try to expand the duplex experience in other areas, such as shopping and ordering that help with faster checkout. < / P > < p > it is worth mentioning that Google launched another “hold for me” call waiting reminder function based on duplex a few weeks ago. It allows Google assistant to keep the call waiting state and then alert when someone answers. < / P > < p > finally, thanks to advances in neural speech recognition and synthesis technology and Google’s own new language understanding model, the company says 99% of duplex calls have been fully automated. Epic Games accused Google of monopolizing the latter, which may have a better chance than apple